ICEEFT Staff Spotlight

To help ICEEFT members get to know our team better, we’re continuing the “Staff Spotlight” feature introduced in the October 2025 newsletter, highlighting one member of our staff by sharing a bit about their role and who they are beyond the job. In this issue, we’re highlighting Moira O’Neill.

Moira O’Neill

Moira O’Neill is ICEEFT’s Office Manager, Membership Coordinator, and general multi-tasker. Having been with ICEEFT for over 20 years, there’s not much that Moira hasn’t done! Moira was there in the early years, helping Sue, John, Gail and Alison build the structure and mechanisms of ICEEFT and so looked after pretty much everything administrative. Currently, Moira still looks after all aspects of office management, from bookkeeping, payroll and bill payment to membership coordination and annual agreements. She also continues to facilitate the therapist certification process and generally supports ICEEFT members, Supervisors and Trainers.

Moira is also the Office Manager for the OCFI, the clinical therapy practice in Ottawa, Canada, where ICEEFT was born, and the two organizations continue to share office space — and Moira! — to the current day.

Tremendous fun at events and outside of work, Moira has a unique storytelling ability that is highly entertaining and always has everyone laughing. Her Scottish heritage and marriage to an Irishman, Gerry O’Neill, is evident with her dry sense of humour and immense knowledge of correct etiquette and superstitions. For example, she can tell you how to avoid the detrimental effects of many things, such as stepping on a crack.

As the first ever recipient of the John Douglas Award, Moira continues her commitment to support not only ICEEFT but also the growth of the EFT model worldwide.

For reference, these are the permanent members of our ICEEFT Operations Team:

Christian Fink-Jensen – Executive Director & Chief Operating Officer

Moira O’Neill – Office Manager; Membership Coordinator & General multi-tasker

Jackie Evans – Graphic Designer; Documentation Coordinator; Newsletter Editor & Coordinator

Stephen Le – Operations Manager

Bert McCallum – IT & Digital Marketing Manager

Vanessa Baylen – Training Events Manager

Natalia Pimenta – Member & Community Support Coordinator

Alizah Cameron – Marketing & Events Coordinator

Joshua Hammill – Developer & IT Support

Matthew Settle – Online Training Events Support & Coordination

Lily Vokey – Administrative Assistant; Social Media

For reference, these are the ICEEFT Board Members:

John Douglas – President

Gail Palmer – Vice President

Leanne Campbell – Vice President

Paul Greenman – Secretary

Christian Fink-Jensen – Executive Director & Chief Operating Officer

For reference, these are the Ex-Officio Board Members:

Ali Barbosa, Mexico

Hanna Pinomaa, Finland

George Faller, USA

Jef Slootmaeckers, Belgium

Robin Williams Blake, Canada

Sara Lamb, Canada

Jim Furrow, USA – Honorary member